Delivery

  • Gift are dispatched within 24 hours of ordering during Sydney business hours to Australian national postal addresses only
  • Requests for international postage are priced on application via gifts@thetearoom.com.au
  • All gift cards ordered online are delivered using the services of Australia Post. Any issues with delivery of gift cards ordered via this website should be referred to gifts@thetearoom.com.au or 02 9283 7279 during Sydney business hours.
  • All items are sent via Australia Post’s EParcel service and a signature is required on delivery. Should a signature not be received at time of delivery, a note will be left for you to collect the parcel from your nearest Australia Post Office.
  • Australia Post domestic parcel expected delivery times are suggested to be:
    Standard Parcel Delivery 2 business days for metro locations & 5 business days for rural locations from dispatch (refer to point 1)
    Express Parcel Delivery 1 business day from dispatch (refer to point 1) if it is posted to a postcode within the Express Post Zones (Metropolitan Areas) 
    more information can be found at http://auspost.com.au/parcels-mail/delivery-areas.html
  • The Tea Room Pty Ltd will not be liable to you or anyone else for any losses suffered or incurred due to delay in delivery
  • Extended periods of delivery may apply for orders purchased around the Christmas season.